Terms and Conditions

1. Introduction

Welcome to CambriLearn. Please read these Terms and Conditions (incorporating our Privacy Policy) (the “Terms”) before registering as a student or making use of any of our services, including any course material, chat rooms, tutors, or other electronic services (our “Services”).

These Terms are legally binding agreements between us. By registering as a student on our website www.cambrilearn.com (the “Site”) you are agreeing to be bound by these Terms.

If you are under 18 years of age, you must be assisted by and have the consent of your parent or legal guardian. By registering, you confirm that your parent or guardian has assisted you and has consented to your registration on the site and payment for the courses. We may change these Terms and Conditions from time to time. If we do, any changes will be effective immediately and we will take reasonable steps to let you know about any changes, either by a notice on the Site or by sending you an email. Continued use of the Services after any changes signifies your acceptance of the updated Terms and Conditions.

In these Terms, the words “CambriLearn”, “we,”, “our” or “us” means CambriLearn USA, Inc or our support division Top Dog Internet Sales (Pty) Ltd, including all directors, staff, employees and/or affiliates.

2. Student Registration / Creating an Account

New Enrolment Journey - a parent can sign up on the site, create profiles for their children, and purchase subscriptions on their behalf. Through this process, the parent also gains access to the Student Tracker..

Student Tracker - A student can grant access to anyone they choose (ideally their parent, guardian, or tutor) via the site, using email input and verification. The Student Tracker provides the third party with insights and information on the student's learning progress through dashboards and reports. By using the Student Tracker you explicitly agree to grant the selected person access to your personal information. You understand and agree that this is entirely at your own risk, and we accept no liability in this regard (including if you grant access to the wrong person(s)). The Terms, including our Privacy Policy, and our limitation of liability specifically apply to your use of the Student Tracker.

In order to use the Services, you must register as a student on the Site (www.cambrilearn.com/users/register). You will be required to provide the following information:

Full name;
Cellphone number;
Email address;
Password (your password must be 8 characters long).

A confirmation email will be sent to you with a link to verify your account. Click on the link in the email that says, "Confirm my account". Once your email address is confirmed, you will be registered as a student on the Site.

There are currently two main types of subscriptions you can choose from: the Premium Subscription and the Standard Subscription. For students following the CAPS curriculum, an additional option, the Starter Subscription, is also available. The differences between these subscriptions are detailed on our Site and are updated periodically.

The information you provide must be accurate and complete. You may not impersonate anyone else or choose names that are offensive or that violate anyone’s rights. If you fail to follow these rules, we reserve the right to cancel your account. You must safeguard your password and supervise the use of your account. Each person must register their own account, and you are not permitted to allow anyone else to use your account.. We will assume that anyone using the Site or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account. If you discover that someone has used your account without your permission, you should report it to hello@cambrilearn.com

By registering as a student and using the Services, you confirm that you have obtained the consent of your parent or legal guardian (where necessary), including their agreement to make payments for such Services.

Your account will only be activated once payment has been made and received by CambriLearn. For details of the different subscription types and payment methods, please see “Fees and Payment” below.

If you make an error and subscribe to the wrong levels and/or subjects, you must contact CambriLearn (accounts@cambrilearn.com) within 24 hours. CambriLearn will, at its sole discretion, determine the appropriate course of action to resolve the error, which may include, but is not limited to, a credit card refund, an EFT refund of the excess amount paid, or requiring you to pay any shortfall. Please refer to the “CambriLearn Subscription Cancellation Policy” below for additional information.

3. Fees and Payment

Tuition fees depend on the subjects you choose and your academic level. If you would like to consult with one of our experienced advisors, please book a consultation with us on the Home Page. Alternatively, you can send an email to hello@cambrilearn.com, and we will respond promptly.

A subscription lasts 12 (Twelve) months, providing you with 12 (Twelve) months of access to the levels you have subscribed to, including all learning content and teacher support (where applicable). At the end of the 12-month subscription, your account will automatically be deactivated. If you are subscribed to a Premium package and you require additional access to the learning content only (without teacher support), CambriLearn will grant you an additional 6 (Six) months of access for free. You must request this by contacting CambriLearn via email (accounts@cambrilearn.com).
When you subscribe, you will have the option to pay via Credit Card, Debit Card (Mastercard or Visa) or EFT.
If you choose to pay by Credit Card, you may: (i) pay the full amount up front; or (ii) spread the payment over 10 (Ten) instalments (subject to an additional charge).
If you choose to pay via EFT, a quote will be emailed to you, and you are required to make the full payment upfront (no payment plan options are available for EFT payments). Your subscription and access to the Site will only be activated once the full payment has been received in our bank account. We will not activate your account based on proof of payment alone.
Should you attempt to pay in monthly instalments or any amount less than the full payment via EFT, the partial payment will be refunded, no access to the Site will be provided and an administration fee will be charged for processing the refund.
If you choose to pay via Credit Card or Debit Card, CambriLearn is not liable if your bank declines the transaction for any reason. This could include, but is not limited to, insufficient funds, transaction limits, or if the card’s banking association is not accepted by CambriLearn’s third-party payment gateways.
If you have chosen the 10-instalment payment plan and the student completes their course in a shorter period, you are still required to complete all payments until the full amount is paid. Please note that the 10-instalment payment plan is not a month-to-month agreement; you are paying for the full annual course on an instalment payment plan, not for the length of time you access the content.
If you wish to cancel your subscription please contact us at hello@cambrilearn.com. Please note that a cancellation fee may apply.
If payment is not received or is declined, your access to the site will be suspended, regardless of the type of subscription you hold.
To advance to the next academic year, all outstanding payments for existing subscriptions must be fully paid.
CambriLearn reserves the right to perform ad-hoc account reviews and suspend entire profiles if any subjects have unpaid balances.
CambriLearn will provide advance notice of payment issues through multiple communication channels, including direct emails from our collections department and system-generated notifications regarding failed payments.CambriLearn does not offer settlement discounts on outstanding balances. All payments must be made in full as per the agreed terms.
No payment arrangements or instalment plans will be provided for settling outstanding fees. Full payment is required to progress to the next academic level.

Affiliates Subscription Purchases:

Subscriptions can be purchased through a third-party network of affiliates.Please note that these affiliates are independent contractors and not employees or representatives of CambriLearn.If you purchase a subscription through a third party and we do not receive payment for any reason, your account will not be activated (or will be immediately suspended), and we will not be liable in this regard. In such cases, you will need to address the issue directly with the affiliate from whom you purchased the subscription."

Our prices are listed in US Dollars and/or South African Rand (depending on the curricula of choice), and currency conversions are managed by your bank and calculated at the time of payment.

Any quote provided by CambriLearn may include an indicative exchange rate for your convenience in translating the cost. However, this does not constitute a forward exchange contract. At CambriLearn’s sole discretion, we may honour the indicative exchange rate for a short period, which may be specified in your quote.

If you choose to purchase via Credit or Debit Card through our payment gateway and your card is in a different currency, your bank may charge you additional fees for currency conversion. CambriLearn is not liable for these fees.

Please note that we are unable to provide quotes in any currency other than what is specified on our platform.

Our tuition fees do not include the cost of textbooks or exams. Please note that IGCSE, AS, and A Level exams are administered by accredited Cambridge Exam Centres or British Councils, which charge separate fees..

Debt Collection Processes:

In cases where the outstanding balance remains unresolved, CambriLearn may, at its discretion, escalate the matter by handing the account over to a debt collection agency.
You will be notified prior to any escalation, providing an opportunity to settle the outstanding balance and avoid additional fees or penalties associated with debt recovery.
Once an account has been handed over to a debt collection agency, any further communication and payment arrangements must be made directly with the agency.
Please note that additional charges may be incurred as part of the debt recovery process, for which you will be responsible.

Discounts

Discounts may be offered from time to time at the sole discretion of CambriLearn. To be eligible for a discount, customers must meet the specific requirements outlined for each promotion. These requirements may include, but are not limited to, enrolment in certain courses, subscribing to a specific package, or purchasing services within a defined period. Discounts cannot be applied retroactively to previous purchases and are only valid for new subscriptions or services as specified in the promotional material.

Discounts are non-transferable and cannot be redeemed for cash or exchanged for any other product or service unless explicitly stated. Discounts may only be used by the person or account to whom they were originally offered, and misuse or transfer of discounts may result in forfeiture of the discount and potential suspension of your account.

All discounts are subject to limitations as outlined in the promotional terms. These limitations may include restrictions on the number of times a discount can be applied, the services to which the discount applies, or minimum purchase amounts. Discounts may also have an expiry date, and any unused portion of the discount will be forfeited after the expiration date. CambriLearn reserves the right to modify or terminate any discount offer without prior notice.

Unless otherwise stated, discounts cannot be combined with other offers, promotions, or discounts. Each discount is intended to be used individually, and attempting to stack discounts may result in the cancellation of one or more of the applied discounts.

CambriLearn reserves the right to change, suspend, or cancel any discount offer at any time without prior notice. In the event that a discount is applied incorrectly or in violation of these Terms and Conditions, CambriLearn reserves the right to remove the discount and adjust the total amount payable. Any discrepancies should be reported to CambriLearn’s support team immediately.

4. CambriLearn Subscription Cancellation Policy

We reserve the right to cancel your subscription and revoke access to our services if you breach any of our terms (at our sole discretion) or if payment is not received.

If you wish to cancel your subscription, we reserve the right to charge a reasonable cancellation fee, which will be determined at our sole discretion.

Certain curricula may include fees for registration with educational bodies, such as SACAI for specific programs. These fees are payable upfront. Please note that our cancellation terms and conditions apply only to our tuition fees and do not cover these external registration fees. The fees for registering with such education bodies are non-refundable, as we ensure that you are adequately registered with the relevant authority. Upon completion of your registration, a confirmation will be provided to you. These fees are essential to secure your official standing with the educational body and cannot be reclaimed once the registration is finalized.

Subject changes will be treated in the same manner as subject cancellations. If you wish to change a subject after subscribing, the same terms and conditions for cancellations will apply and are further outlined below.

The cancellation fee may include, but is not limited to, bank charges, payment gateway fees, and reasonable costs for platform training, as well as educational service advice provided through consultations with our business developers and/or third-party affiliates. This fee is calculated in accordance with Section 17 of The Consumer Protection Act, No. 68 of 2008 of South Africa, ensuring that it is fair and reflective of the services rendered prior to cancellation.

As a guideline, the following are examples of cancellation fees that may apply:

If you cancel:

Within 5 (Five) days of subscribing, a full refund will be issued, less the transaction fee. If payment was made via EFT, no transaction fee applies. However, if payment was made by bank card (Credit or Debit Card), a fee of 5.00% will be charged which is imposed by the payment gateway.
After 5 (Five) days and up to 4 (Four) months from the date of subscribing, you will be charged for the number of months subscribed, rounded up to the next full month/instalment. A cancellation fee of 10.00% of the refund value will be applied to subscriptions that were paid via monthly instalments and 5.00% of the refund value will be applied to subscriptions that were paid upfront.
No refunds will be issued after 4 (Four) months of subscribing, OR if more than 40% of assignments and tests have been completed. In such cases, the client is still liable for the full course fee; and
Refunds may take up to 21 (Twenty-One) working days to process. This timeframe allows us to ensure thorough verification of payment records and service usage to calculate the accurate refund amount.
The extended processing period accounts for coordination with our payment gateway and banking partners, which may have their own processing times.

5. CambriLearn Subscription Downgrade Policy

If you downgrade:

Within 5 (Five) days of subscribing, a full refund of the difference between Premium and Standard subscriptions will be provided, Standard access will be granted for the remainder of the month, and the Standard subscription will be billed from the next billing cycle.
No downgrades will be processed after 4 (Four) months of subscribing, OR if more than 40% of assignments and tests have been completed. After the first 4 (Four) months, the client remains liable for the full Premium course fee; and
Refunds (where applicable) are subject to the same cancellation fees as outlined in the “CambriLearn Subscription Cancellation Policy” above.

6. Courses

CambriLearn is internationally accredited as an online school by Cognia, one of the world’s largest and most respected school accreditation authorities. Students who study with CambriLearn and take their Cambridge International GCSE and AS/A Level exams will receive accreditation directly from Cambridge International Examinations (CIE).

You are responsible for selecting your subjects and courses, and we bear no responsibility or liability for these decisions. The subjects you choose are important for your career and should be carefully considered with the guidance of your parents/guardian(s) and qualified advisors.

Courses are selected online through the Site.

Our advisors provide consultations and guidance to help you make informed decisions for your career. If you would like to speak with them, please book a consultation on our Home Page or send an email to hello@cambrilearn.com. However, the ultimate responsibility for your subject selection rests with you / your parents / guardian, and we cannot accept any liability if your choices disqualify you from further studies.

It is the responsibility of the parent and student to conduct the necessary research to ensure that the student meets the minimum requirements for university entrance and for their chosen university.

‍7. Assignments

Assignments are created and marked by our teachers. Please ensure that you select the appropriate subscription package to suit your needs.

Assignments are available on the Site. Marking typically takes place within 8 (Eight) working days from the date the completed assignment is uploaded. However, this time frame is an estimate and may vary depending on the volume of assignments submitted.

Students must complete their assignments independently, as instructed, within the allowed time and using only permitted resources. Assistance from parents / friends / students or unauthorised resources (including online search engines or content generation engines) is strictly prohibited. We rely on both students and parents to act in good faith. If any student is found to have breached these conditions, or assisted someone else in doing so, the student(s) involved may be expelled from CambriLearn without any refund of fees paid.

8. Examinations

CambriLearn provides and marks exams, with no additional exam fees for Standard and Premium subscription types applicable to Primary and Foundation packages. Please refer to the course specifics as this may change from time to time. The timing of the exams is entirely at the discretion of the student's family. Our teachers will offer guidance on whether the student is ready to write, but the ultimate responsibility lies with the parents and the student. Parents or guardians are required to administer the exams according to CambriLearn’s instructions, ensuring an environment that prevents cheating and adhering to the specified time limits for the exam.

From International GCSE upwards, as an independent learner, you are required to write the Cambridge International Exams at a Cambridge test venue that accommodates “private candidates”. Our teachers will offer guidance on whether the student is ready to sit for the exams, but the ultimate responsibility rests with the parents and the student.You are responsible for making your own exam arrangements with your preferred test centre and must liaise directly with them as only private candidates can register themselves. The cost of the exams is not included in our fees. You can find a test centre near you by using the following website: https://help.cambridgeinternational.org/hc/en-gb.

Exams may be written twice a year – in May and June, and in October and November each year. All schools or exam centres set their own exam fees to cover both Cambridge International costs and the use of their facilities and proctors. You should contact the exam centre at least three months ahead of time. Please note that certain subjects are only written once a year, at the end of the year.

9. Online Chat, Live Group Sessions (Q&A’s and Live Lessons)

Online Chat (Premium subscriptions only) - The online chat allows students to communicate with their teachers and ask questions. This service is available Monday to Friday during office hours, 8:00AM-5:00PM CAT (Central African Time), subject to teacher availability. Students may ask any work-related questions, and CambriLearn will endeavour to respond within 12 (Twelve) hours. Teachers may reply via text, voice notes or videos. We accept no liability if a teacher fails to respond to a question.

Live Group Sessions (or Q&A’s) (Premium subscriptions only) – these sessions take place weekly via an online video conference platform, allowing up to 50 students to join a session with their teacher, where they can ask questions on the subject. Students may be able to see and hear each other’s questions. By accessing the live group session (or Q&A) you consent to the use of your personal information for this purpose.

Live Lessons (available on various maths, science and English Premium and Standard subscriptions) – these are provided on an ad hoc basis and solely at our discretion. Teachers present a lesson on a specific topic, via an online video platform, to an unlimited number of attendees from around the world. Only the teacher is visible. These sessions may be recorded and used at a later stage (e.g. uploaded to the Site as additional content).

Discord

Discord is a private chat server where CambriLearn students can interact with each other in a safe and meaningful way. We take student privacy and security seriously and monitor the channel very closely.

There are Server Rules to which students agree when they join the server. They need to accept the rules and be verified as a CambriLearn student before they will have access to view channel content and post in any of the channels.

Discord Rules & Regulations

All Discord users must be 13 years of age or older: All students over 13 years of age will be eligible to join Discord.
Information or representation deemed harmful, misleading, or behaviour that could place parents or admins in a legal predicament will be removed.
Respect everyone's privacy
No hate speech or bullying
Be kind and courteous
No inappropriate language
No promotions or spam
Selling of Fortnite or other accounts is prohibited

Consequences

Choosing to break any of these rules will result in either a warning or a ban from the server at the discretion of the server owner or moderation crew.

You can read more about Discord's Safety policies here: https://discord.com/safety/

Please note that these above sessions/lessons/online chats may not be available in your geographic region and we do not accept any liability should you not be able to access or participate in them.

The views, thoughts, and opinions expressed by the teachers belong solely to the teacher, and do not necessarily reflect the view of CambriLearn. We do not accept any liability for any comments, opinions or views expressed by the teachers at any time.

10. Electronic Communications

When you visit the Site, complete any of CambriLearn’s communication forms or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically, which will allow us to communicate with you via e-mail, text messages or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any and all legal requirement that such communications be in writing.

11. Rules for Online Conduct

You agree not to:

access or attempt to access any part of the Site by any means other than through the interface provided by us.
grant access to the Site, any content or any materials therein to any other person for any reason whatsoever.
cheat, by any means, in relation to any assessments or any materials required for submission. This includes plagiarism and permitting a third party to collaborate or assist you with any such work.
The use of artificial intelligence (AI) tools in assignments and tests at CambriLearn is strictly prohibited. This includes any software or programs that generate answers, solutions, essays, or similar work on behalf of students. CambriLearn has implemented measures to detect the use of AI, and any instances found will result in the immediate halting of marking for the affected assignment or test, which will then be returned with a score of zero. Additionally, the student will receive a written warning. Repeated violations may lead to the student's removal from the CambriLearn platform. The prohibition against AI use is in place to ensure honest evaluation of a student’s work and academic progress. At CambriLearn, we are committed to the best interests of our students and will only accept the submission of original work.
engage in any activity that interferes with, or disrupts, the Site or the servers and networks that host the Site. You may not use data mining, robots, screen scraping or similar data gathering and extraction tools on the Site.
copy, reproduce, republish, upload, post, transmit or distribute the Site, the content or materials therein. Please note further that deep-linking, embedding or using analogous technology is strictly prohibited.
frame or utilise framing techniques to enclose any trade mark, logo, or other proprietary information (including images, text, page layout, or form) belonging to us and our affiliates without our prior written consent.
attempt to circumvent, disable or interfere with the security related features of the Site or features that prevent or restrict use of copying any content or enforce limitations on the use of the Site or content therein.

You agree to comply with all applicable laws, statutes, ordinances, regulations and codes of conduct pertaining to your access to and/or use of the Site, the Services, and/or use of your student profile, or any part of these, and/or your posting of content and material (including text, files, images and photographs).

You may not yourself, or through a third party –

use the Site for harmful, unlawful or illegal purposes, including, without limitation to:some text
- impersonate any other person or use a false or unauthorised name so as to create a false identity and/or e-mail address or to misrepresent the origin or identity of any communications;
- collect, harvest or otherwise obtain Personal Information, (including personal information as this term is defined in POPI), relating to other users;
- create, store and/or send unsolicited commercial communications; or conduct any fraudulent activity including any “pyramid scheme”, “Ponzi scheme” or “chain letter”.
use any student profile in a manner so as to advertise or promote your or any third party’s products or services and/or impersonate another person;
copy, reproduce, translate, adapt, vary, modify, distribute, lease, license, sub-license, encumber or in any other way deal with any portion of the Site for any reason and in any manner, unless it is consistent with the intent and purpose of these Terms;
decompile, disassemble or reverse engineer any portion of the Site;
collect service listings, descriptions or other information displayed on the Site;
write and/or develop any derivative of the Site or any other software program based on the Site;
adapt, modify or enhance the Site. In the event of any person effecting any adaptation(s), modification(s) or enhancement(s) to the Site in breach of this clause, such adaptation(s), modification(s) and enhancement(s) hereby vest exclusively in us and you hereby assign all rights in and to, and waive any and all moral rights in and to, such adaptation(s), modification(s) and enhancement(s), which assignment we accept;
without our prior written consent, provide, disclose, divulge or make available to or permit the use of or give access to the Site by persons other than you;
remove any identification, trade mark, copyright or other notices from the Site and/or any personalised item, it being specifically recorded, acknowledged and agreed that trademarks proprietary to or licensed to us will automatically be incorporated in all customer profiles;
establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively “linking”), to the Site or any subsidiary pages;
use the Site and/or any personalised item to transfer files that contain viruses, Trojans, bombs, time-locks, phishing programmes or other harmful programmes; and/or penetrate or attempt to penetrate the Site’s security measures.

12. Code of Conduct

Our Code of Conduct is a legally binding agreement between you and us governing your conduct and use of our Services and the Site. By using the Site, you are agreeing to be legally bound by this Code of Conduct. If you breach this Code of Conduct, we may in our sole discretion expel you from CambriLearn and deregister your account. You will not be entitled to a refund of any fees paid in this event.

Code of Conduct:

You agree that you will:

Only have one user account and will not let anyone else use your login details or permit them to have access to your account or and other resources;
Complete all assignments and assessments on your own and without any assistance from any person or resource (unless you are expressly permitted to do so) and will not provide such assistance to anyone else;
Not do anything that could improve my results in a dishonest manner or assist/harm anyone else;
Not make any racist, sexist, profane or otherwise hurtful statement in any forum whatsoever, including online, via text message or on any social media platforms for any reason whatsoever.

If, in our sole discretion, we believe that you have breached the Code of Conduct, we may take the following action(s), without any refund or compensation to you:

Terminate your subscription to the Site and our Services immediately;
Withdraw or refuse to grant any certificate or credential achieved;
Suspend or restrict your access to the Site and our Services.

13. Limitation of Our Liability

The Site, along with any information, content, or services made available on or through the Site, is provided on an 'as is' and 'as available' basis without any warranty of any kind (express, implied, or otherwise), including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except to the extent that such implied warranties cannot be disclaimed under applicable law.

CambriLearn does not guarantee that the site will operate without interruption or errors, that it is free of viruses or other harmful components, or that the courses or content provided will meet your needs or expectations. CambriLearn makes no warranty regarding the accuracy, completeness, timeliness, or quality of the site, courses, or content, nor that any particular courses or content will remain available.

Your use of the Site, and the content and services obtained from or through the site, is at your own risk. Any access to or downloading of information, materials, or data through the site or any linked references is at your own discretion and risk. You are solely responsible for any damage to your property (including your computer system) or loss of data that results from the download or use of such material or data.

‍14. Things We May Do

We may:

modify or withdraw, temporarily or permanently, the Site (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Site; and/or
Change these Terms and Conditions from time to time with or without notice to you, and your continued use of the Site (or any part thereof) following such change shall be deemed to be your acceptance of such change.
We will use all reasonable effort to maintain the Site and will provide services with due care and skill but do not warrant that the services provided may be without fault or disruption. The Site is subject to change from time to time. You will not be eligible for any compensation should your use of any part of the Site be affected in anyway and/or because of a failure, suspension or withdrawal of all or part of the Site due to circumstances beyond our control.
We hold the right in our sole and absolute discretion, to monitor any activity and content associated with the Site. We may investigate any reported violation of these Terms and Conditions or complaints and take any action that we may deem appropriate which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access, and/or the removal of any materials from the Site.
Whilst we have taken reasonable measures to ensure the integrity of this Site and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via this Site are free of viruses, Trojans, time bombs, time-locks, phishing programmes or other harmful programs.
We do not undertake to actively monitor the uploading, reproduction, display, use, distribution or sharing by a user of his/her profile, for example on websites dedicated to discussion forums and/or blogs, nor do we have control over material posted on such discussion forums and/or blogs.
You acknowledge that because information is transmitted via the Internet, such information, irrespective of whether it constitutes personal information, may be susceptible to monitoring and interception. Accordingly, you are discouraged from transmitting to the Site any information that may be viewed as confidential and/or of a sensitive nature and you bear all the risk of transmitting information in this manner. Under no circumstances shall we be liable for any loss, harm, or damage suffered by you as a result thereof.
We hereby reserve the right to take whatever action we find necessary to preserve the security, integrity and reliability of our network and back-office applications. You may not utilise the Site in any manner which may compromise the security of the Site in any manner whatsoever, which shall include without limitation, delivering or attempting to deliver any unauthorised, damaging or malicious code to the Site, which is expressly prohibited.

15. Third Party Links

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and further accept that we do not endorse and are not responsible or liable in any way whatsoever, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including but without limitation to, any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. The materials that can be accessed from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by us and you assume all risk with respect to its use.

16. Intellectual Property

All content included on the Site, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected in terms of intellectual property laws in South Africa (including trade mark and copyright law) as well as international copyright laws. The compilation of all content on the Site is our exclusive property and is protected by copyright law. All software used on the Site is our property or that of our software suppliers and is protected by copyright law. The trademarks, names, logos and service marks (collectively "Trademarks") displayed on the Site registered and unregistered Trademarks belong to us. Nothing contained on the Site, except as expressly stated in the Terms, shall be construed by you as the granting of any license or right to use any Trademark without our prior written permission. All rights in and to the content and Trademarks are reserved and retained by us and/or our content suppliers. You further acknowledge that we and/or our content suppliers are the proprietors of all the content and Trademarks on the Site, whether it constitutes confidential information or not, and that you hold no right, title or interest in any such material.

17. Forum Discussions

You are allowed to participate in forum discussions once you have registered. Content or material posted on the forum are exclusively licensed to CambriLearn by the users to distribute, publish, store or deal with in any other manner as CambriLearn deems fit and you waive all claim and moral rights attached to such content or material. Any content or material posted on the forums can be edited and/or removed by CambriLearn at their sole and absolute discretion.

18. Device Management Policy and Terms of Use

Our device management system requires users to maintain a list of approved device IDs, with a maximum allowance of three (3) devices per user profile. Upon attempting to log in with an unrecognised device, users will be prompted to register the device, subject to additional verification steps. If a new device needs to be added, this will involve receiving a one-time password which will be sent to the user's email address for security purposes. We reserve the right to modify these terms at any time, and your continued use of the Platform constitutes acceptance of any revisions. Additionally, we reserve the right to charge additional license fees or limit access to additional devices at our discretion. We also reserve the right to waive our refund policy if we believe profiles have been set up to be shared.

19. Warranties

We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, and/ or products included on the website. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website, its servers, or e-mail sent from us are free of viruses or other harmful components. We will not be liable in any way for any damages of any kind arising from the use of this site and forums, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Neither CambriLearn, nor our directors, employees, officers, suppliers, service providers or subsidiaries, make any representations or warranties of any kind (including but not limited to express or implied representations or warranties, as to the operation of the website or the information, content, materials, or products included on the website). You expressly agree that your use of the website is at your sole risk. In no event shall, our directors, employees, officers, service providers or subsidiaries be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with the use of the website, our services or the terms and conditions (howsoever arising, including but not limited to negligence).

20. Indemnity

You hereby unconditionally and irrevocably indemnify us, our affiliated companies, its officers, agents, directors and employees and agree to hold us free from all loss, damages, claims and/or costs, of whatsoever nature suffered or incurred by us or instituted against us for infringement of any right, whether the claim or action arises from delict or contract, or any infringement of whatsoever nature, arising out of or pursuant to the exercise by you of your rights or the fulfilment or breach by you of any of your obligations under these terms or any other requirements that we may impose from time to time, including, without limitation, all loss, damages, claims and/or costs suffered or incurred by us or instituted against us as a direct or indirect result of your use of the site, and such indemnity shall extend to the reasonable costs that may be incurred by us in defending any action instituted against us.

Your use of the site, the educational products and services and/or your customer profile is entirely at your own risk and you assume full responsibility and risk of loss resulting from the use thereof. We do not accept liability that may arise in connection with the uploading, reproduction, display, use, distribution or sharing by you of your customer profile.

21. General

License We grant you a limited license to access the Site, which is non- exclusive and non- transferrable. This license does not permit any of the following:

resale or commercial use of the Site or its contents;
collection and use of any product listings, descriptions, or prices;
collection and use of the content for any use other than your own personal use;
derivative use of the Site or its contents; any downloading or copying of account information for the benefit of another merchant; or
any use of data mining, robots, or similar data gathering and extraction tools.

Notice Except as explicitly stated otherwise, any notices shall be sent by you by way of email to hello@cambrilearn.com. Notwithstanding anything to the contrary, a written notice or communication received by a party shall be an adequate written notice or communication to it, notwithstanding that it was not sent to or delivered at its chosen address/es for that purpose. You hereby agree that we shall use the email address provided by you are your address to receive all information, notices, documents and legal process. Notice shall be deemed given 48 (Forty-Eight) hours after email is sent, unless the sending party is notified that the email address is invalid. You acknowledge that all agreements, notices or other communication required to be given in terms of the law or these Terms may be given via electronic means and that such communications shall be “in writing”.

Termination We may at our sole discretion terminate your account or restrict your access to the Site and/or Services. If we do this, you may be prevented from accessing all or parts of the website, your account or other content contained in your account. We will not be liable to you or any third party for doing so.

Jurisdiction and Choice of Law These Terms shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South Gauteng High Court in the event of any dispute.

Severability Notwithstanding that any provisions of this agreement be illegal or unenforceable, the remaining provisions of this agreement shall continue to be of full force and effect.

Whole Agreement This agreement continues the whole agreement between the parties.

22. Privacy Policy

These Terms and Conditions also incorporate essential information related to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you agree to the terms set forth in our Privacy Policy. It is important that you review the Privacy Policy to understand your rights and our obligations in relation to your personal information. You can access our Privacy Policy at https://cambrilearn.com/terms/privacy-policy. Please note that this policy may be updated from time to time, and it is your responsibility to stay informed of any changes.

23. About Us

Official Company Name: CambriLearn USA, Inc (Reg. No.: 7501274 State of Delaware)

Official Postal Address: 10201 E Bay Harbor Drive, APT 406, Miami, Florida, 33154

For operational support purposes, please contact our support division: Top Dog Internet Sales (Pty) Ltd t/a CambriLearn (Reg. No.: 2010/013984/07)

Support Postal Address: 155 West Street, Sandton, South Africa, 2031

Support Enquiries: hello@cambrilearn.com or +27 10 020 8570

CambriLearn Site Address: https://cambrilearn.com/

Description of the main characteristics of the products or services offered by CambriLearn:

CambriLearn is a South African-based international online learning platform specialising in the British curriculum and supporting students from Primary to A Level. We bring together a world class technology platform, with the best online learning content and direct access to full-time, passionate teachers.

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