1. Introduction

Welcome to Cambrilearn. Please read these Terms and Conditions (incorporating our Privacy Policy) (the “Terms”) before registering as a student or making use of any of our services, including any course material, chat rooms, tutors or other electronic services (our “Services”).

These Terms are legally binding agreements between us. By registering as a student on our website www.cambrilearn.com (the “Site”) you are agreeing to be bound by these Terms.

If you are under the age of 18 years you must be assisted by and have the consent of your parent or legal guardian. By registering you confirm that you have been assisted by your parent/guardian and they have consented to your registration on the Site and payment for the courses.

We may change these Terms from time to time. If we do, any changes will be effective immediately and we will take reasonable steps to let you know about any changes, either by a notice on the Site or by sending you an email. If you keep using the Services after a change, that means you accept the new terms.

In these Terms, the words “Cambrilearn”, “we,”, “our” or “us” means Top Dog Internet Sales (Pty) Ltd, including our directors, staff, employees and affiliates.

2. Student Registration / Creating an Account

New Enrolment Journey - a parent is able to sign up on the Site, create profiles for their children, and then purchase subscriptions on behalf of their children. Through this process, the parent also gains access to the Student Tracker.

Student Tracker - A student is able to grant access to anyone they choose (should be for their parent/guardian or tutor centre) via the Site (using email input and verification). The Student Tracker gives the third party access to insight and information on the student's learning progress via dashboards and reports. By using the Student Tracker you explicitly agree to grant a selected person access to your personal information. You understand and agree that this is entirely at your own risk and we do not accept any liability in this regard (including if you provide access to the incorrect person). The Terms (including our Privacy Policy) and our limitation of liability specifically apply to your use of the Student Tracker.

In order to use the Services, you will need to register as a student on the Site (www.cambrilearn.com/users/register). You will be required to provide the following information:

A confirmation email will be sent to you with a link to confirm your account. Click on the link in the email that says, "Confirm my account". Once your email address has been confirmed you will be registered as a student on the Site.

There are currently two types of subscriptions you may select from, namely the Premium Subscription and the Standard Subscription. The differences between the two subscriptions are detailed on our Site and are updated from time to time.

The information you provide must be accurate and complete. You may not impersonate anyone else, choose names that are offensive or that violate anyone’s rights. If you don’t follow these rules, we may cancel your account. You must safeguard your password and supervise the use of your account. Every person must register their own account and you are not entitled to permit anyone other than you to use your account. We will assume that anyone using the Site or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account. If you find out that someone has used your account without your permission, you should report it to hello@cambrilearn.com

By registering as a student and using the Services you confirm that you have the consent of your parent or legal guardian (where necessary) to do so, which includes the obligation to make payments for such Services.

Your account will only be activated once you have made payment. For details of the different subscription types and payment methods available for each please see “Fees and Payment” below.

In the event that you make an error and subscribe to the wrong levels and/or subjects, you must contact CambriLearn within 24 hours, CambriLearn will, in its sole discretion, determine the course of action to resolve the issue, which may include, but is not limited to, a credit card refund, an EFT refund of the excess amount paid, or requiring you to pay any shortfall.

3. Fees and Payment

Tuition fees are dependent on what subjects you take and what level you are on. If you would like a consultation with one of our experienced advisors, please book a consultation with us on the Home Page. Alternatively, send an email to hello@cambrilearn.com and we will get back to you.

Affiliates Subscription Purchases:

Our prices are based in US Dollars. Currency conversions are handled by your bank and calculated at the time of your payment.

Our tuition fees don’t include the cost of textbooks, nor the cost of exams. Please note that exams for IGCSE and AS and A Level are administered by accredited Cambridge Exam Centres or British Councils, who charge a separate fee.

If your payment is not received or declined your access to the Site will be suspended.

4. CambriLearn Subscription Cancellation Policy

We reserve the right to cancel your subscription and access to our services if you breach any of our terms (within our sole discretion) or if we do not receive payment.

Should you wish to cancel your subscription, we reserve our right to charge a reasonable cancellation fee, which will be levied in our sole discretion. As a guideline the following penalties may be levied:

If you cancel:

5. Courses

CambriLearn is internationally accredited as an online school by Cognia, one of the world’s largest and most respected school accreditation authorities. Students who study with CambriLearn and write their Cambridge IGCSE and AS/A Level exams will receive a Cambridge-specific accreditation directly from Cambridge International Examinations (CIE)

Courses are selected online on the Site.

You are responsible for selecting your subjects and courses and we bear no responsibility or liability in this regard. What subjects you take is important for your career and must be carefully considered with the guidance of parents and qualified advisors.

Courses are selected online on the Site.

Our advisors offer consultations and advice to ensure you make the right decisions now for your career. If you would like to speak to them, please book a consultation with us on the Home Page or send an email to hello@cambrilearn.com. However, the ultimate responsibility is your own and we cannot accept any liability should your subject selection disqualify you from further studies.

It is the Parents and student’s responsibility to do the necessary research to ensure that the student has met the minimum requirements for university entrance and their university of choice.

6. Assignments

Assignments are created by our teachers. Assignments are marked by our teachers only on certain subscription packages. Please ensure that you select the correct subscription package to meet your needs.

Assignments are available on the Site. Marking of an assignment usually takes place within 7 working days from the date on which the completed assignment is uploaded. However, this time period is an estimate only and depends on the volume of assignments submitted.

Students must complete their own assignments independently as instructed (i.e. time and resources allowances) and without assistance from parents / friends / students / unauthorised resources (including online search engines). We rely on the students and parents to act in good faith in this regard and if it is found that any student has breached any of the above conditions, or assisted someone else, the student(s) in question may be expelled from CambriLearn without any refund of monies paid.

7. Examinations

For Primary and Foundation packages, CambriLearn provides and marks exams. There are no additional exam fees and the timing of your exams is entirely at the discretion of the student's family. Our teachers will provide guidance on whether or not the student is ready to write. However, the ultimate responsibility rests with the parents and the students themselves. Parents/guardians are required to carry out the exams as CambriLearn has instructed them to do so, by providing an environment that prevents the student from cheating and by giving the student the specified time limit.

From International GCSE upwards, as an independent learner, you need to write the Cambridge International Exams at a Cambridge test venue that accommodates “private candidates”. Our teachers will provide guidance on whether or not the student is ready to write the Cambridge International Exams. However, the ultimate responsibility rests with the parents and the students themselves. You are responsible for making your own exam arrangements with your preferred test centre and must liaise directly with them as only private candidates can register themselves. The cost of the exams is not included as part of our fees. You can find a test centre near you by using the following website: https://help.cambridgeinternational.org/hc/en-gb.

Exams may be written twice a year – in May and June, and in October and November each year. All schools or exam centres set their own exam fees to cover both Cambridge International costs and the use of their facilities and proctors. You should contact the exam centre at least three months ahead of time. Please note that certain subjects are only written once a year, at the end of the year.

8. Online Chat, Live Groups Sessions (Q&A’s) and Live Lessons

Online Chat (Premium subscriptions only) - The online chat is a mechanism for the students to chat to their teachers and ask questions. This service is available Monday to Friday, office hours, 8-5pm CAT (Central African Time) time (subject to the availability of the teachers). The students may ask any work-related questions and CambriLearn will endeavour to respond within 12 hours. Teachers may reply via text, voice notes or videos. We accept no liability should a teacher fail to respond to any question.

Live Group Sessions (or Q&A’s) (Premium subscriptions only) – these take place on a weekly basis via an online video conference platform and allow up to 50 students to tune into a session with their teacher where they can ask questions on the subject. Students may be able to see each other and hear one another’s questions. By accessing the live group session (or Q&A) you consent to your personal information being used for this purpose.

Live Lessons (available on various maths, science and English Premium and Standard subscriptions)
– these are provided on an ad hoc basis and solely within our discretion. Teachers present a lesson on a specific topic, via an online video platform, to an unlimited number of attendees from around the world. Only the teacher is visible. These sessions may be recorded and used at a later stage (e.g. uploaded to the Site as additional content).

Please note that these above sessions/lessons/online chats may not be available in your geographic region and we do not accept any liability should you not be able to access or participate in them.

The views, thoughts, and opinions expressed by the teachers belong solely to the teacher, and do not necessarily reflect the view of CambriLearn. We do not accept any liability for any comments, opinions or views expressed by the teachers at any time.

9. Electronic Communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically, which will allow us to communicate with you via e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any and all legal requirement that such communications be in writing.

10. Rules for Online Conduct

You agree not to:

You agree to comply with all applicable laws, statutes, ordinances, regulations and codes of conduct pertaining to your access to and/or use of the Site, the Services, and/or use of your student profile, or any part of these, and/or your posting of content and material (including text, files, images and photographs).

You may not yourself, or through a third party –

11. Code of Conduct

Our Code of Conduct is a legally binding agreement between you and us governing your conduct and use of our Services and the Site. By using the Site, you are agreeing to be legally bound by this Code of Conduct. If you breach this Code of Conduct, we may in our sole discretion expel you from CambriLearn and deregister your account. You will not be entitled to a refund of any fees paid in this event.

Code of Conduct:

You agree that you will:

If, in our sole discretion, we believe that you have breached the Code of Conduct, we may take the following action(s), without any refund or compensation to you:

12. Limitation of Our Liability

THE SITE AND ANY INFORMATION, CONTENT OR SERVICES MADE AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT INSOFAR AS ANY SUCH IMPLIED WARRANTIES MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW.

CAMBRILEARN DOES NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER, THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE COURSES OR CONTENT PROVIDED WILL MEET YOUR NEEDS OR EXPECTATIONS. CAMBRILEARN ALSO MAKES NO WARRANTY ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, OR QUALITY OF THE SITE OR ANY COURSES OR CONTENT, OR THAT ANY PARTICULAR COURSES OR CONTENT WILL CONTINUE TO BE MADE AVAILABLE.

USE OF THE SITE, AND THE CONTENT AND SERVICES OBTAINED FROM OR THROUGH THE SITE, IS AT YOUR OWN RISK. YOUR ACCESS TO OR DOWNLOAD OF INFORMATION, MATERIALS, OR DATA THROUGH THE SITE OR ANY REFERENCE SITES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF SUCH MATERIAL OR DATA.

13. Things We May Do

We may:

14. Third Party Links

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and further accept that we do not endorse and are not responsible or liable in any way whatsoever, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including but without limitation to, any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. The materials that can be accessed from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by us and you assume all risk with respect to its use.

15. Intellectual Property

All content included on the Site, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected in terms of intellectual property laws in South Africa (including trade mark and copyright law) as well as international copyright laws. The compilation of all content on the Site is our exclusive property and is protected by copyright law. All software used on the Site is our property or that of our software suppliers and is protected by copyright law. The trademarks, names, logos and service marks (collectively "Trademarks") displayed on the Site registered and unregistered Trademarks belong to us. Nothing contained on the Site, except as expressly stated in the Terms, shall be construed by you as the granting of any license or right to use any Trademark without our prior written permission. All rights in and to the content and Trademarks are reserved and retained by us and/or our content suppliers. You further acknowledge that we and/or our content suppliers are the proprietors of all the content and Trademarks on the Site, whether it constitutes confidential information or not, and that you hold no right, title or interest in any such material.

16. Forum Discussions

You are allowed to participate in forum discussions once you have registered. Content or material posted on the forum are exclusively licensed to CambriLearn by the users to distribute, publish, store or deal with in any other manner as CambriLearn deems fit and you waive all claim and moral rights attached to such content or material. Any content or material posted on the forums can be edited and/or removed by CambriLearn at their sole and absolute discretion.

17. Warranties

We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, and/ or products included on the website. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website, its servers, or e-mail sent from us are free of viruses or other harmful components. We will not be liable in any way for any damages of any kind arising from the use of this site and forums, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Neither CambriLearn, nor our directors, employees, officers, suppliers, service providers or subsidiaries, make any representations or warranties of any kind (including but not limited to express or implied representations or warranties, as to the operation of the website or the information, content, materials, or products included on the website). You expressly agree that your use of the website is at your sole risk. In no event shall, our directors, employees, officers, service providers or subsidiaries be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with the use of the website, our services or the terms and conditions (howsoever arising, including but not limited to negligence).

18. Indemnity

You hereby unconditionally and irrevocably indemnify us, our affiliated companies, its officers, agents, directors and employees and agree to hold us free from all loss, damages, claims and/or costs, of whatsoever nature suffered or incurred by us or instituted against us for infringement of any right, whether the claim or action arises from delict or contract, or any infringement of whatsoever nature, arising out of or pursuant to the exercise by you of your rights or the fulfilment or breach by you of any of your obligations under these terms or any other requirements that we may impose from time to time, including, without limitation, all loss, damages, claims and/or costs suffered or incurred by us or instituted against us as a direct or indirect result of your use of the site, and such indemnity shall extend to the reasonable costs that may be incurred by us in defending any action instituted against us.

Your use of the site, the educational products and services and/or your customer profile is entirely at your own risk and you assume full responsibility and risk of loss resulting from the use thereof. We do not accept liability that may arise in connection with the uploading, reproduction, display, use, distribution or sharing by you of your customer profile.

19. General

License We grant you a limited license to access the Site, which is non- exclusive and non- transferrable. This license does not permit any of the following:

Notice Except as explicitly stated otherwise, any notices shall be sent by you by way of email to hello@cambrilearn.com. Notwithstanding anything to the contrary, a written notice or communication actually received by a party shall be an adequate written notice or communication to it, notwithstanding that it was not sent to or delivered at its chosen address/es for that purpose. You hereby agree that we shall use the email address provided by you are your address to receive all information, notices, documents and legal process. Notice shall be deemed given 48 (forty-eight) hours after email is sent, unless the sending party is notified that the email address is invalid. You acknowledge that all agreements, notices or other communication required to be given in terms of the law or these Terms may be given via electronic means and that such communications shall be “in writing”.

Termination We may in our sole discretion terminate your account or restrict your access to the Site and/or Services. If we do this, you may be prevented from accessing all or parts of the website, your account or other content contained in your account. We will not be liable to you or any third party for doing so.

Jurisdiction and Choice of Law These Terms shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South Gauteng High Court in the event of any dispute.

Severability Notwithstanding that any provisions of this agreement be illegal or unenforceable, the remaining provisions of this agreement shall continue to be of full force and effect.

Whole Agreement This agreement continues the whole agreement between the parties.

20. Privacy Policy

21. About Us

Enquiries: hello@cambrilearn.com

Official Company name: Top Dog Internet Sales (Pty) Ltd (Reg. No.: 2010/013984/07)

Cambrilearn Site Address: cambrilearn.com

Postal address:

Top Dog Education
34 Whiteley Road
2nd floor
Office 201b
Melrose Arch
Melrose North
Johannesburg
South Africa
2196

Description of the main characteristics of the products or services offered by Cambrilearn:

CambriLearn is a South African-based international online learning platform specialising in the British curriculum and supporting students from Primary to A Level. We bring together a world class technology platform, with the best online learning content and direct access to full-time, passionate teachers.

Do you have a question?

If you have any questions about our pricing, don't hesitate to contact us.