Can I cancel my subscription?

FAQ
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Can I cancel my subscription?

We reserve the right to cancel your subscription and access to our services if you breach any of our terms (within our sole discretion) or if we do not receive payment.

Should you wish to cancel your subscription, we reserve our right to charge a reasonable cancellation fee, which will be levied at our sole discretion. As a guideline the following penalties may be levied:

If you cancel:

  • within 5 days of subscribing – you will receive a full refund less transaction fee.
  • after 5 days and up until 4 months of subscribing – you will be charged for the number of months subscribed, rounded up to the next full month.
  • an additional fee will be added for processing refunds. This will be deducted from the total refund value.
  • no refund will be given after 4 months from subscribing. You are still liable for the full course fee.
  • refunds can take up to 21 working days to be processed.

Do you have additional questions?

If you have any additional questions about our pricing or product, please don't hesitate to contact us.